Ethics Line
The Ethics Line is a grievance mechanism available to our stakeholders, including for matters related to human rights impacts. This mechanism is a fundamental component of Coca-Cola FEMSA’s Human and Labor Rights Due Diligence Model.
Our Commitment
We are committed to respecting internationally recognized human rights as they relate to our business, acting with integrity and transparency in accordance with international standards.
We recognize our responsibility to prevent, mitigate, and remedy any potential or actual impacts on human rights.
In relation to our business, we prioritize actions to:
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Respect employees’ freedom of association, including the right to organize and collectively bargain.
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Prohibit forced labor and human trafficking across our operations and processes.
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Respect diversity and foster an inclusive workplace that promotes equity and development opportunities.
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Provide a workplace free from discrimination, taking intersectional factors into consideration.
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Prohibit all forms of workplace and/or sexual harassment.
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Promote decent work, safe working conditions, reasonable working hours, and a living wage.
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Promote the holistic well-being of our employees, safeguarding their integrity and physical, mental, and emotional health, while supporting work-life balance.
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Comply with the laws and regulations of the countries where we operate.
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Ensure the protection and responsible use of personal data, respecting the right to privacy.
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Recognize and respect the rights of communities and Indigenous Peoples.
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Respect children’s rights, including their rights to education, rest, and leisure, and ensure the absence of child labor.
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Respect the rights to water, food, and a clean, healthy, and sustainable environment.
Coca-Cola FEMSA Human Rights Due Diligence Model
We are committed to implementing an ongoing human rights due diligence process across our operations and using our influence throughout our value chain.
We work collaboratively with suppliers and business partners to promote practices aligned with our Code of Ethics and Human and Labor Rights Policy.
Our model consists of four stages designed to support a preventive approach to human rights management across Coca-Cola FEMSA’s workforce and value chain.
Engagement and Dialogue
We foster open, constructive, and transparent dialogue with our stakeholders, including employees, unions, representatives, communities, customers, consumers, authorities, and civil society, as part of our commitment to strengthening trust and promoting continuous improvement.
Grievance Mechanisms
Commitment to Continuous Improvement and Transparency
We regularly assess our performance on human and labor rights and communicate relevant progress to our stakeholders in a timely manner.
